Purvanchal Gramin Seva Samiti (PGSS)

Process Documentation for a program with the primary focus of bringing about the inclusion of persons with disabilities in mainstream society

Purvanchal Gramin Seva Samiti (PGSS)


Uttar Pradesh, India


Key Highlights

  • Program reached 2156 persons with disabilities
  • 58 Disabled Persons Organisations created
  • Skill training of 411 persons with disabilities

Process Documentation for Community Based Rehabilitation (CBR) programs

Implemented In districts of Gorakhpur and Mathura, Parivartan – The Change was initiated with the primary focus of improving access of persons with disabilities to resources for health, education and livelihood while at the same time making them equal partners in initiatives to further their social development and empowerment. The program was implemented by PGSS (in Gorakpur) and NIRPHAD (in Mathura) with technical guidance and support from CBM. The objectives of the process documentation were to highlight the gaps and successes of the program which can be integrated to sustain, strengthen and scale the next phase of the program; and create a resource document to build institutional knowledge on strengthening planning, design, implementation and evaluation of other similar programs.

Research Tools

01. Five-finger Feedback
02. Before-after pictorial tools
03. Convergent Interviewing
04. Activity Venn 


The process documentation detailed processes of the program from the lens of the CBR guidelines om program management, which lists out a universal sequence of stages to develop programs that are relevant and appropriate to local needs, priorities and resources. The process documentation outlined the program process as well as key challenges faced and learnings; for strengthening and sustaining the program across four stages: Situation analysis, Program planning and design, Program implementation and monitoring and Program evaluation. The sustainability of the program was determined on the basis of how successfully the impact created by the program was not only sustained but also continued to grow after the organisation stopped implementation.