Quest Alliance

A practical prescriptive Evaluation and Learning (MEL) framework designed to summarize and organize essential elements of MasterCoach’s evaluation.

Quest Alliance



Key Highlights

  • 500 MasterCoach certified trainers by 2020
  • Focus on eight states of India
  • Reaching 45,000 student across India

 M& Framework for ‘Master Coach’

The MasterCoach program is a trainer certification program using a transformative blended learning approach, giving trainers a professional edge in facilitation and a long-lasting impact in terms of enhanced personal and professional identity. While most Training of Trainers (ToT) programs are usually content focused, aiming at improving subject-specific knowledge, the MC program supports trainers and educators to develop essential life and soft skills throughout the five-month training course. The framework was established by 4th Wheel to guide a consistent, transparent and context sensitive Monitoring, Evaluation and Learning (MEL) framework of Quest Alliance’s MasterCoach (MC) program. A crucial outcome was a validated Theory of Change (ToC) which the program evaluation is based on.

Research Tools

01. Smile- sheets
02. Semi-structured questionnaires
03. A perception survey
04. Observations sheets
05. Participatory video evaluation 


The framework was a practical, prescriptive tool, designed to summarize and organize essential elements of MC’s evaluation. The program evaluation framework facilitates integration of evaluation throughout the program. It was based on the Kirkpatrick’s ‘Four Level of Evaluating Training’ model, which spans across four dimensions: Reaction, Learning, Behaviour and Results. The conceptualization of the M&E framework followed a participatory process, involving crucial stakeholders of the MC program. Participatory video evaluation formed the heart of the framework to assess behaviour and performance improvements among program participants.