United Way Mumbai

Baseline Study for Mumbai 360

United Way Mumbai



Key Highlights

  • 2043 respondents were under the purview of the study. 1834 respondents were from 7 slum clusters and SRA Buildings/EWS Housing Societies. Apart from these, 41 households from affluent housing societies and 128 commercial property owners were interviewed. 
  • 19.96% households earned INR 10,000 or less in a month.
  • .59.70% of the respondents did not get natural daylight in their houses.
  • 78.03% of the children between the age group of 2 to 6 years were not enrolled in pre-school.
  • 65.98% households did not have an in-house toilet.
  • 64.45% households did not purify their water in any form.

Exploring housing, education, health, sanitation, livelihoods and safety in slums, to design social programs within the lens of a ‘Collective Impact Model’.

The ‘Mumbai 360’ program of United Way Mumbai aims to invest in impactful programs on Education, Health, Skills and Employment, Environment, Public Safety and Social Inclusion. Ward 175 of F-North Ward in Mumbai was identified as the targeted geography to initiate the program. The key objective of the study was to understand contextual realities and needs of vulnerable communities living in Ward No. 175. The study helped put together the key issues which need to be tackled in this particular geography (a common agenda), built indicators and supporting data which serves as a starting point to measure progress over time (shared measurement systems), identified key organisations which could contribute to social change (mutually reinforcing activities), got multiple stakeholders to ideate solutions for change (continuous communication) and will be guided by the strong vision and networks of United Way Mumbai (backbone support organization), with this document shaping all interventions undertaken in Ward 175. 


Research Tools

01. Household Baseline Tool
02. Commercial Establishment Survey
03. Transect Walks
04. Area Profiling Sheet
05. Focus Group Discussions
06. Hypothetical Budgets and Social Mapping


Tools were based on in-depth secondary research relating to urban informal settlements and the parameters on which they should be profiled and analysed. Secondary data was collected from various reports of Ministry of Health and Family Welfare (Government of India); Economic Survey (Government of India and Government of Maharashtra); Census reports (Statistical database, Government of India); and various reports of Municipal Corporation of Greater Mumbai (MCGM). An indicator grid was developed focusing on the six development focus areas and the global indicator framework for Sustainable Development Goals (SDG). The SDG indicators were adapted to the Indian context and were based on standardised measurement tools, like the Multidimensional Poverty Index (UNDP), The Food Insecurity Experience Scale (FAO), Community Health Needs Assessment (WHO), General Education Quality Analysis Diagnosis Framework (UNESCO), Knowledge, Attitude and Practices Survey (UNICEF & Oxfam), etc.