United Way Mumbai

Baseline Study for Mumbai 360

United Way Mumbai



Key Highlights

  • 2053 respondents participated from 12 distinct geographic clusters including slums, housing colonies made for urban poor and affluent housing colonies of a councillor ward.
  • 19.96% households earned INR 10,000 or less in a month.
  • .59.70% of the respondents did not get natural daylight in their houses.
  • 78.03% of the children between the age group of 2 to 6 years were not enrolled in pre-school.
  • 65.98% households did not have an in-house toilet.
  • 64.45% households did not purify their water in any form.

Exploring housing, education, health, sanitation, livelihoods and safety in slums, to design social programs within the lens of a ‘Collective Impact Model’.

The ‘Mumbai 360’ program of United Way Mumbai aims to invest in impactful programs on Education, Health, Skills and Employment, Environment, Public Safety and Social Inclusion. Ward 175 of F-North Ward in Mumbai was identified as the targeted geography to initiate the program before which a baseline survey was conducted in this area to assess the current level of services & infrastructure facilities available, pertaining to six focus areas. By identifying problems in the community, a lookout for appropriate solutions and relevant social enterprise and NGOs to implement these solutions was also done. Purposive Criterion and Multi Stage Sampling was adopted for this study.

Research Tools

01. Household Baseline Tool
02. Commercial Establishment Survey
03. Transect Walks
04. Area Profiling Sheet
05. Focus Group Discussions
06. Hypothetical Budgets and Social Mapping


4th Wheel conducted the baseline study by identifying firstly the study area and did multiple transect walks through interior of wards and multiple interviews with different community stakeholders including local leaders, community representatives, ward members, government stakeholders, NGOs, educational & health institutes, etc. Then households survey and commercial surveys were undertaken to map out key issues in the area. It highlighted the growing need for investment and action in order to achieve the goal of socially inclusive society, which promotes sustainable development. The study team also identified varied stakeholders who can be brought together to develop the most impactful solutions and ensure these are implemented effectively.