Process documentation of a soft skill training program for youth with disabilities



Andhra Pradesh, Tamil Nadu 

Key Highlights

  • 22 training centres across the country focusing on training and placement of youth with Speech and Hearing Impairment (SHI), Locomotor Disability (LI) and Visual Impairment (VI).
  • 15,500 young men and women trained via various Youth4Jobs’ programs.
  • .Partnerships with 550 companies of which 200 are first time hirers of Persons with Disabilities.

Process Documentation Analysis of Youth4Jobs’ College Connect Program.

Youth4Jobs’ College Connect Program tackles unemployment and underemployment of educated youth with disabilities. The program trains students with disabilities who are enrolled in colleges in soft skills and subsequently provides them with job placements in local vicinity companies. Another division of the program focuses on training graduates according to sector-specific skills. This initiative is market-led wherein local company needs are first mapped and trainings are subsequently done outside colleges. The objectives of the process documentation were to highlight the gaps and successes of the program which can then be integrated to sustain, strengthen and scale the next phase of the program; as well as create a resource document to build institutional knowledge on strengthening the planning, design, implementation and evaluation of other similar programs.

Research Tools

01. Convergent Interviews
02. Focus Group Discussions
03. Visual Aids


A process documentation study was conducted to understand program theory and operational assumptions behind the program. Five key stages of the program life cycle were identified: Design, Develop, Implement, Monitor and Evaluate; and activities under each stage were analysed. This resulted in a SWOT analysis of each stage that highlighted strengths and challenges as well as provided recommendations for improving implementation and impact results.